Union Minister for Social Justice and Empowerment Thaawar Chand Gehlot launched the all-time Toll-Free Mental Health Rehabilitation Helpline KIRAN (1800-500-0019) virtually. The Helpline aims to provide relief and support to individuals with Mental Illness. Department of Empowerment of Persons with Disabilities, Minister of States for Social Justice & Empowerment launched it, given the growing incidence of Mental Illness, particularly in the wake of the COVID-19 Pandemic. Gehlot also released the poster, brochure, and resource book on the Helpline. He also witnessed the live demonstration of Helpline. Secretary, Department of Empowerment of Persons with Disabilities Shakuntala D. Gamlin was present on occasion. Prabodh Seth, Joint Secretary, presented a detailed PPT on the Helpline.
Addressing the occasion, Gehlot said that the Kiran Helpline would offer mental health rehabilitation services with the objectives like early screening, first-aid, psychological support, distress management, mental wellbeing, promoting positive behaviors, and psychological crisis management. It functions as a lifeline to provide first-stage advice, counseling, and reference in thirteen languages to individuals, families, nongovernmental organizations, parent associations, professional associations, rehabilitation institutes, hospitals, or anyone in need of support. He hoped that this Helpline would be handy for family members of persons with mental illness also.
This toll-free Helpline will be operational 24 hours a day, seven days a week, with the Technical Coordination of Bharat Sanchar Nigam Limited. 25 Institutions, including eight National Institutes, are involved in this Helpline. The 13 languages selectable in the Helpline are: Hindi, Assamese, Tamil, Marathi, Odia, Telugu, Malayalam, Gujarati, Punjabi, Kannada, Bengali, Urdu, and English.